Human Creativity. Smart Technology. Better Caller Experiences.
Since 1997, Easy On Hold® has helped businesses make every caller interaction more personal, professional, and engaging. We bring together experienced audio producers, professional voices, licensed music, and practical technology.
1997
Founded in Michigan
80+
Brandi Music channels
Human + AI
Creative audio production
Worldwide
Business audio services
We're Changing the Way Businesses Sound.
Since 1997, Easy On Hold® has helped businesses create better caller experiences. Today, we're doing much more than producing music and messages. We're developing software, building cloud-based audio solutions, and working with technology leaders like Genesys, Avaya, Microsoft, and Zoom to bring new capabilities to business communications.
Our innovation is backed by something equally important: talented people who understand audio, technology, and the value of a great customer experience.
Music, messages, and the technology to keep them fresh.
We combine human creativity with easy-to-manage technology so businesses sound their best on the phone and beyond.
Music that fits your brand
Choose licensed music on hold or create a branded mix. Brandi Music offers 80+ channels for business environments, from familiar favorites to distinctive styles.
Explore music on holdMessages with personality
Professional voice talent, creative production, and AI voice technology help keep messages informative, natural, and aligned with your business.
Explore on-hold messagesExclusive Features & Tools
Discover exclusive tools and services developed by Easy On Hold to make business audio more useful, engaging, and uniquely yours.
Explore Our FeaturesBuilt for modern business communications.
Technology should make your caller experience easier to manage, not harder.
Easy On Hold supports communications platforms and contact centers through streaming audio, integrated workflows, and automated file delivery, according to each platform’s capabilities.
Our experience spans environments such as Microsoft Teams Phone, Cisco, RingCentral, Genesys Cloud, Webex Calling, and more.
Explore Our IntegrationsEnterprise Music On Hold. Personal attention.
For complex organizations, our team helps address technical requirements, queue and hold experiences, audio management, and coordinated updates across communications environments.
Enterprise capabilities backed by the service and responsiveness of a team that knows your business.
Explore Enterprise Music On HoldHigh Tech. High Touch. Excellence.
Three principles that shape the way we work and the way we treat our customers.
High Tech
We invest in technology that gives businesses better tools, more flexibility, and dependable audio delivery.
High Touch
Real conversations, thoughtful account management, and responsive support matter as much as the technology itself.
Excellence
We aim for quality in every recording, integration, communication, and customer relationship.
An authentic relationship you can trust.
A message from Julie Brown, President of Easy On Hold®.
When you choose to do business on the internet, you don’t know what you’re getting. But at Easy On Hold, even though we may never meet you and you may never meet us, we promise to build an authentic relationship with you that you can trust.
You’ll know that every phone call is going to be returned; that what you bought is what you get; and that we care about you. We care about working with you to make sure that your message is exactly what you hoped it would be, and that it inspires your callers to do business with you in a way you never dreamed. All because of that message on hold.
It is my promise to you as the president of Easy On Hold, that if you choose to do business with us, you can trust that we’re going to deliver on what we promise. This is how I’m building my team from top to bottom. It’s our company culture here, and it’s what I promise to you.
Julie Brown
President, Easy On Hold®
Let's make your business sound better.
Whether you're updating on-hold messages, choosing streaming music, or connecting a cloud communications platform, we're ready to help.