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Easy On Hold® for Five9

Achieve higher caller satisfaction ratings with unique custom MOH content.

Five9 Service and Support
Easy to download audio files from your Easy On Hold® portal.

Music On Hold for Five9

Achieve higher caller satisfaction ratings with unique custom MOH content. Use the Easy On hold audio file downloader.

  1. Custom hold messages
  2. Content management portal
  3. Easy to download audio files
  4. Quality licensed music
  5. Full-time support

Allow business and marketing teams to manage on hold music and messages remotely

Easy On Hold Combine and Download feature for Five9

Learn more about using custom hold messages in Five9

01

Custom hold messages

Talk to your Easy On Hold Music On Hold Expert™ about getting your custom hold messages in the proper format for Five9

Easy On Hold will provide audio in 8 bit, μLaw format

02

Easy to download audio files

Use the convenient audio file downloader in your Easy On Hold control panel

You may upload only one audio file up to 3 minutes in length

The audio file starts at the beginning of the hold music track every time a call is placed on hold

03

Content management portal

Mange all custom content from a personalized, user-friendly control panel. Multiple persons may have log in privileges

04

Five9 Service and Support

Changing music on hold in Five9 may require a technician or administrator

You may request support from the Five9 website

Learn more: Five9 Service and Support